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Customer Testimonials
Jacqueline was unbelievable from greeting to closing!
Let me preface this by saying I don’t leave reviews. Last week I called into the dealership and was introduced to Nick Anton. I explained to Nick exactly what we were looking for and he found us the perfect car. Nick was professional, courteous and very easy to work with. He made the entire car buying experience painless and enjoyable. If you’re looking to skip the runaround and work with someone who will put their best foot forward, be sure to ask for Nick Anton.
Was hoping just to see the car, if we liked it to just drop a check to reserve the car and come back later on the weekend. No we had to go through the whole car buying process on a Wed. Didn't get out till 9:45 pm. Really didn't plan on not eating dinner. Despite this the sales department was 👌. Good job on describing the car. Going back to learn all the technology.
nice attention to details
My experience with Vonce and the team at Schaumburg Land Rover was Superb. My salesman was very knowledgeable and the process was pretty quick compared to other dealerships I’ve dealt with. My initial choice was Hinsdale Land Rover but I’m glad I went here instead. I will be using them for my future purchases as well. Great Job Guys!!!
Great team On time service Quotation was accurate and timely Facility is clean and organized Solved the problems with and older vehicle Thanks to the whole team
Every one I worked with was professional and friendly. I drove from Minnesota and will make the trip again when I’m in the market again
Our salesmen Patrick was very knowledgeable and helpful. No pressure to buy. Great overall experience.
David and the team are above and beyond, these people know their stuf and answer every question about any car, they know the product and they sell it very well
Adam (Sales) and Raul (Used car manager) were very great in taking care of me. No pressure in the entire process. Would definitely recommend to my family and friends
Top notch customer service at Land Rover Schaumburg. Jacqueline and Hunter should run trainings in how to treat customers. Especially when you're potentially spending hard earned money on an important purchase like a car. If you're in the market for a vehicle, I highly recommend Land Rover Schaumburg.
Great experience from the initial greeting to the final delivery! Very consultative, no pressure. Jacqueline was so helpful in the entire process and willing to stay late two days in a row.
They got right on with my tire repair while I had an excellent coffee in their lovely lounge and worked on the great wifi. After the friendliest most courteous service and a great result (far less expensive than anticipated) I walked out to my sparkling hand washed Jag and went on with my weekend. What a great experience!
Excellent service. 5 stars. Loaner Range Rover was scheduled and ready for me when I arrived. Work completed on my vehicle was fast. Can’t say enough great things about this dealership since it was bought out by the Zeigler Auto Group.
Great service department. I did not purchase my vehicle from them..I wish I had..The dealership that I purchased the car from, promised that I could have service done at their dealership. NOT! Ziegler may be farther away, but so far it has been worth the trip. Thank you Hunter for taking the time to help me get the InControl set up and thank you Ruby for all your help.
Dave our sales person was fantastic. The General Manager was also a bi help with the deal being complete. Dave was not pressuring us at all. Just gave us the facts on the car and let us make our decision.
Clean, open, ease to maneuver in the parking lot. Good service, friendly and timely. efficient system for dropping off and picking up the vehicle. Kept me updated while waiting for car to be built
Sales person was excellent.
Would have given 5 starts but felt like an inconvenience to my service advisor. Noone greeted me inside the service bay to help me. Walked inside and noone waved me over to check me in either. I am treated better at naperville. Everything else was good.
Very professional no pressure sales team,
Great service and friendly employees. Hunter answered all my questions and helped me through the lease process to get me my new Defender! I would highly recommend this dealership to to others.
Excellent service and friendly employees. They have the patience to explain the problem and process of getting your car fixed. Readily available to offer help!
Very thorough evaluation & repairs, including taking car for emissions testing and spa car wash!
I can say enough good things about this dealership! I attempted to schedule an appointment to test drive a Defender but, was told it was FCFS. With this in mind, I immediately drove over to see it. They gave me a fair price on my trade in and worked hard on giving me a great deal without even having to ask. Mike and team went above and beyond to work us through the process, within the very short timeframe we gave them. This was not my first or even second Land Rover purchase but, I wouldn't go anywhere else ...
This was my 1st experience with this Dealership. Everything went smoothly and the communication was great. Service estimate was a simple process to go through and easy to understand.
They were able to get me in to replace a damaged tire before a long road trip even though they had a full schedule. Much appreciated.
This is my third Land Rover purchase. In short, this was by far the best buying experience I had. Mike was friendly, open and not overwhelmingly salesy. He focused on what we were after and even fought to get us the best deal possible. He was quick and diligent to help us get on the road as quickly as possible. There was no real negotiation, not because he was unwilling but, because they took it upon themselves to make the deal as good as possible. I would come back to Illinois just to buy from these guys again.
Phenomenal people, great service and extremely professional service advisor. It is so hard to find people that would provide such an awesome service. Carlo is the best.
Carlo did a great job polishing the inside of my car after the window install, he communicates effectively. He is very quick to return calls if he's not available.
Phenomenal people, great service and extremely professional service advisor. It is so hard to find people that would provide such an awesome service. Carlo is the best. Thank you for your help today.
Phenomenal people, great service and extremely professional service advisor. It is so hard to find people that would provide such an awesome service. Carlo is the best. Thank you for your help today.
Great experience! Adam Reed is very professional and patient. Go see him if you are looking for a new vehicle. You won't feel pressured or feel any haggling. Financing with Luis was the most seamless and smoothest process than with any other car we have purchased.
The experience was great everyone was very friendly helpful and professional I would recommend them to a friend and a family member as well . Cannot wait to trade in my car and get a new one from them as well
Excellent customer service, Jacqueline was the sales person I dealt with and she was able to get the exact Range Rover I was looking for. Everyone from the people on the floor to the financing department were very helpful.
Good Experience - Good Overall Customer Service - Easy Purchase. Patrick was available until late 3 nights to help close the deal. Great Job Patrick and Louis!
Great customer service. The team sent me a reminder to schedule and followed up. They made it super easy to drop off my car for service and then pick it up at the end of the day.
I'll keep it short. Go see Christian C. if you have an issue with your Jaguar or Land Rover vehicle and you will be beyond pleased. He will ensure your experience is what you expect it to be...high quality, expedient, and courteous!
Can not do better. Ruby and mechanic (lost his name) the best. Jaguar is fortunate to employ them. Honored with your company for thirty years. Friends, relatives and people admire your product that I own. Spreading the word for you.
Good services my service advisor is very helpful,nice and very convenient place to wait.
They did the job fine. Service writer kept me up to date on the car with timely reports documenting any additional service needed which gives comfort I was not paying for something not needed.
Honest upfront pricing, friendly professional staff, and made the car buying process actually enjoyable. Highly recommend!
I feel that Darren is very friendly and has a good smile! and Hunter is also very kind. And your service is very flexible, I like it. I love Zeigler Schaumburg!
Simon and Ken were extremely responsive and helpful. Great customer service!
Patrick Lecinski & Chris Petersen were great to deal with! I would definitely recommend Jaguar Land Rover for your new or used vehicle purchase!
Darren Little was the best. Even though they were short staffed he still made sure everything went perfect. Him and his team with above and beyond to make sure the deal was done. I highly recommend this dealership.
Ruby is excellent! It’s been my experience that Ruby is always prepared to go the extra step to ensure everything is done perfectly. Great job!
Great service and friendly people. Keep you informed on the progress of work
Everyone one we dealt with from Paul, John, and Hunter were great from start to finish. It is rare to deal with a sales team that is up front and honest while providing great customer service. Every detail and question was answered in full. We would definitely recommend this team and dealership to anyone looking for a great experience. Thanks again!
My experience at the Jaguar dealership was beyond amazing. Darren went above and beyond to help seal the deal. He was so busy but still made time to make sure I was good and that everything went smooth. Also the guy (forgot his name) who took care of the paperwork went above and beyond to explain everything instead just rushing us out. I would most definitely recommend this play and only buy cars here because I have never been treated with so much excellent service. Even management made sure I was good. Thanks guys.
Very professional dealership, everyone was nice and business for me was quick. And I am loving my new mustang. And Angela was amazing super efficient.
Professional, nice area to use as a work space while I waited. Friendly staff- everyone acknowledged me over the 5 hours I was there waiting for my service to be completed. There were no loaner vehicles so it was a little inconvenient being there from 9am-2pm without an opportunity to get lunch
Their services department is great. Definitely not their sales department, especially if you have a trade in !
Service was excellent by sales team and finance department. A smooth transaction and I will look to buy from this dealership again in the future.
Schaumburg Service Department was very professional, attentive, and truly understands the meaning of customer service. I had a very pleasant experience with the Schaumburg team
Good purchase experience. Good service experience
Very professional place, fancy looking too and everyone there is very friendly.
Patrick made the buying experience hassle free. Would recommend Land Rover Schaumburg—no complaints.
As always this organization does not disappoint! I bought a new car yesterday with the help of Mike and Bern, whom constantly goes out of his way for me! Mike was very helpful and patient The service you receive here is definitely a 10!!
It is always a pleasure doing business with Land Rover Schaumburg. John Nelson, Manager and Patrick Lecinski, client advisor, go above and beyond to make the customer happy! I would highly recommend....Great people to do business with!
Carlo and Hunter were great and very helpful. Also, the manager is great. I am glad to be a part of the Schaumburg Jaguar family. I am looking forward to doing future business with the great staff there.
It was a pleasure working with Darren and his team. Very professional, patient and accommodating to a nervous buyer! Thank you for finding me the car I will enjoy driving for the next 3 years.
I have been to the service department for alignments , new tires and oil changes . The experience has been excellent each time I have been there . The staff is very knowledgeable and helpful . Just a great experience every time .
Very nice service department
Angela was patient and responsive...and most of all transparent. She made the whole experience enjoyable. I did not feel rushed and ultimately felt great about the purchase.
Received good service from this dealership.Good communication and answered all my questions.Christian my service advisor was very helpful
We had a few challenges with the accessory installation, but Ruby’s professionalism made it an excellent experience regardless. Very happy with the dealership and the folks I worked with.
IVE BROUGHT MANY CARS IN MY LIFETIME ALL FROM DIFFERENT DEALERSHIPS, BUT I MUST SAY LAND ROVER OF SCHAUMBURG WAS BY FAR THE SMOOTHEST AND MOST PLEASENT THANKS TO PAUL. AND AFTER MY PURCHASE HUNTER MADE SURE I KNEW EVERTHING I NEEDED TO KNOW ABOUT MY NEW SUV. 100% SATIFIED CUSTOMER....
The facility and the sales staff
Very helpful from start to finish
Ángela was amazing and very kind. We felt very welcome and comfortable
I visited the service center early in the morning and they were so fast and accommodating. I just moved to the area and am so glad to have a great dealership to service my car and from where I’ll buy my upgrade! 🥰
Arrived for service with a car that was purchased elsewhere. Staff was very friendly and kept me updated throughout my visit. Waited for about 45 minutes in their comfortable waiting area. Staff checked in on me several times and provided updates. This was by far the best dealer experience I’ve ever had.
Great experience! Very neat and clean store. The salesman Robbie was excellent. Hunter was absolutely fantastic in helping me set everything up on my car!! Highly recommend this dealership. Thank you and we love our new car!
Excellent service, folks know what they’re doing and they do everything to get you in and out as quickly as possible!
Excellent service, fast turnaround and easy to engage with. Good explanation of pricing and diagnostic. I’d grade my service a+. I will definitely return.
By staying consistent and making sure a deal was made, giving me every option to purchase my dream car. I really appreciate the great customer service from David and Lev.
Hi, got great deal, great experience during the process. Very large selection, biggest in the area. Deals and prices also the best I saw within 100 miles.
we bought 3 range rovers at the time we were charged 2500 to hold the trucks we were buying no refund yet asked so many times and suppose to get our rims coated black also asked so many time no response
Ruby made my experience! Super helpful!
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