Customer Testimonials
The service provided and the explanation of it was fair and thorough. Ruby, my service advisor and Christian took time to explain things to me and kept me well informed throughout the process. They were great! Ruby in particular is an excellent representative for your dealership!
Kevin was an absolute pleasure to work with! I felt like he had my best interest and I it was a great car buying experience!
Good service
Good service, but very expensive. I’d still recommend the service because it’s very reliable
Happy with the professional attention from the time I walked into the department until I paid the bill..
Christian has really grown into a professional customer experience provider. Thank you, I appreciate you!
Christian is always top notch- always accommodating and flexible with getting an appointment and fixing the problem.
Whole experience was smooth, easy, and efficient. A a a a a a a a a
Great team - it was a great experience and they were very quick in the overall deal process.
Its was nice experience..thank you for help. The f type was great. Thank you again
We’ve bought 2 cars from this dealership and one of our dealers Kevin, was very helpful and respectful towards helping us buy a car. I would suggest and recommend choosing him to help you finding and buying a car. Thank you Kevin
Courteous, punctual customer care. Gracious staff each and every time. Thank you so very much.
Omg I LUVVV my service provider Ruby sooo much! The most convenient services when u don’t have a ride they’ll send u Lyft to help out, free of charge. Very professional workers really maintenance and maintain your vehicle they don’t make other things go wrong just to keep u coming back like other shops. I trust them with my Range Rover sport never had any major issues and minor ones are always fixed right away never a long wait! Book services & ask for Ruby she’s the best!!!
The experience from start to finish was great! Check in and pick up was efficient and professional.
Carlos was excellent explaining all the stuff. Great service and I will visit again. Thanks.
Jason Palmer went above and beyond helping me with my car. He was professional, kind and courteous. He made sure I was comfortable in the loaner and got my car fixed quickly.
Excellent experience! The car is great. The dealer is really nice, energetic and warm-hearted.
Very professional and easy to communicate via text, call or internet. Tom Licata (salesman) was very informative and patient through the complete process. Thanks for the assistance
This dealership has outstanding customer service And all the employees are very generous and easy to work with
Service was excellent would recommend to anyone for the quality of service and accommodation! 10/10
Great 👍 Great 👍 Great 👍 Great 👍 Great 👍 Great 👍 Great 👍 Great 👍 Great 👍 Great 👍 Great 👍 Great 👍 Great 👍 Great 👍 Great 👍
Nice place. Nice people. Very responsive. Wish the lead time to get into service was shorter
Very responsive Ruby in service is great! Great customer service I would go back to them
Christian was great and helpful!
Fantastic service and attention to detail. Angela Nicol did a terrific job walking us through options and communicating consistently until delivery
The attentiveness to my needs and value of the deal were excellent. Simon even delivered the Discovery to me halfway taking my trade in back saving me four hours driving. My one ask would be a bit more follow through after the sale. I was to get a tech call to go over vehicle details and to answer any questions. One week later and that’s still not happened.
Excellent experience dealing with their team from the start to finish. Highly recommend this dealership to anyone searching for a new vehicle.
Very Pleased with our sales person. She made it a pleasant experience and appreciate all her efforts
Service rep Christian is excellent. Service technician did an excellent job with my vehicle thanks
Things have been ok, just wish they would have called me when parts weren’t in , I made the appointment not my husband and you called him.
They were super busy but managed to get me in and take care of my problem.
Everything was great except for the time they took to look at my car.
Couldn’t be happier! As always Jaguar service is as good as it gets! Car was fixed in a timely manner, and the car was super clean when I picked it up! Best Jaguar service department anywhere!
Service department is great
Great customer service and handle my concerns very professional. Vehicle delivered as promised and timely.
Great experience, have to wait sometime on my new car to be serviced even though I was told it would be quick. However once I called I was booked for next month. Very happy we were able to put my vehicle in my business name and my sales rep Jackie was AMAZING! My first Range Rover, my dream car was made possible by Land rover Schaumburg! ❤️
Phenomenal customer support. Kevin was very professional and helpful. 100% recommend
Everyone was prompt, gracious, and professional. The showroom, where I waited for two+ hours, (as expected), was clean and I found a very usable workspace. No easy access to electrical outlets, but that was a very minor issue. Thank you so much.
Best car buying experience that I have ever had. Worked with Darren on the floor and Louis in financing. Both were extremely transparent, took great care of me.
Great experience thanks to Jason in Service!!
Everybody was very nice and helpful and the service was excellent and it didn’t take long for the service and Hunter was very pleasant
Efficient, good communiation and problem solving. Comfortable waiting area. Fair and honest pricing.Than you
My salesman Paul was very helpful and got me a really good deal. I definitely will shop at land rover Schaumburg again.
I received world class treatment at Land Rover Schaumburg! Kevin and Vonce were great sales associates! They were thorough and helped me get the best price possible! Would highly recommend!
Everyone was very professional and courteous. The service work was done quickly with no problems. My vehicle was received fully cleaned inside and out. Great service. I would use them again.
Carlo and his team are excellent in service and knowledgeable on all aspects of Jaguar products.
Staff was friendly and helpful.
Tom Licata made an out of state purchase seamless and easy! Everything went swimmingly. Thank you, Tom!
Carlo's customer service is amazing. He knew what I needed for my vehicle and took care of it. All service members are amazing as well.
The staff was very attentive and ensured the car I ordered was delivered as promised
The service team is amazing and very helpful during my service visit. Happy 4th of July
Great experience, very informative, and fast service! Christian was an awesome Service Advisor, as well as Thomas in the Business office. Thank You Both!
Service performed on time with good quality. Service center provided ride from and to dealership.Car was cleaned before returned
They have very good service and are very polite
Very professional and friendly staff, who paid attention to the customer and assured that their needs were met.
My salesman name is Austin and he was very friendly, catering to my needs and did everything he could to keep me happy. I would definitely recommend him to anyone else going there.
Extremely professional friendly environment. organized and got my car back in a timely manner thanks
Excellent service , Quality care , on-time service Comfortable environment got an appointment right away very polite
Alex helped me find the car I was looking for in the price range that I was looking for as well. I felt like he had my best interest in mind and was willing to help in any way he could.
Jalen is the most help and considerate person I've met. From the first time he met me and my husband he was respectful and honest and always willing to help. When we come in he comes to speak and ask how everything is going and if he can help with anything. He is truly amazing at his job.
Great dealership! They offer spectacular service and cars! We enjoyed working with Jacqueline, Hunter, Jaylin, and all the others who assisted us
Easy to work with remotely and very responsive via text and email. Easy FaceTime call to see the vehicle and struck a deal for simple painless transaction. Highly recommended.
They valued our time and gave us a great deal on the car. Everyone in sales and finance took time explaining everything
Great service.. Car was clean and in great condition on return. Jason followed up with timely updates on things
Great help from all involved! Great staff; goes above and beyond to help you find what you want.
Friendly and accommodating. Planning on purchasing a new car in the near future from this dealer. Ruby our Lane manager is great!
good service and very nice good talking care to answers all questions and problems good details
Sales and finance staff were very helpful and willing to negotiate on the vehicle price.
From the time I bought my vehicle and throughout the process, outstanding customer service. Vonce, my sales associate was terrific. Christian, my Service Consultant, outstanding. Bill, Service Manager, could not be more approachable. I see that he literally has his door open for techs and a simple hello. I would highly recommend Land Rover Schaumburg…best experience purchasing a vehicle I have ever had in 40+ years.
My last experience was perfect. From being cheerfully greeted in the garage to dealing with service advisor Christian to getting a loaner and to receiving my car in perfect condition. 5 stars for sure!
Great experience. Listening to the customer is tantamount to ensuring desired results. The service team-front and back - all had my best interest in mind and worked in unison to listen first and then deliver 100% on their promises. Will definitely continue to use and recommend them for Jags and Rovers as well as other premium brands!
Loved my experience. Vonce is amazing made everything go so smooth. I will definitely be recommending him to everyone.
Worked with Vonce Isom for the purchase of our LR. He was so professional and such a pleasure to work with. Thank you Vonce!
David and his team were really friendly and helpful, Great customer service!! We loved our car,
I got the best service I could ever hope for. Thanks Kevin! You made this happen. I had an awesome experience. If you need a stress free experience, ask for KEVIN GERHARDT. He’s the man!
Highly recommend Jason Palmer in Service Dept for any Recalls or service concerns…Top-Notch team …always Enjoy the ride! 🍀
Five star dealer… I highly recommend Jason Palmer in the service dept for any and all of your Jaguar and Range Rover Recalls and or service concerns… sales team looks top-notch and it’s a beautiful building, with a convenient location 🍀
We bought all of our land river vehicles here and they have made the experience very pleasurable and premium feeling! Especially thanks to Jacqueline, Hunter and Jaylin! Definitely will be using them in the future if we r still in il.
Always on-time. Service manager always communicates clearly service needed and any surprises. Immaculate waiting area.
Above and beyond customer service! Very happy and will definitely recommend LandRover Schaumburg. Everyone is very nice, professional and courteous. Exceeded all my expectations.
Wonderful service. Jason is the bes. He was attentive and infinitely patient with my 100 phone calls
Dealership was very nice and presentable and they had a very nice selection of luxury vehicles. Kevin Gerhardt was very helpful, very informative, and just available at any time you needed him even after the purchase. So it’s not one of those dealerships that leave you in the middle of nowhere after you’ve bought the vehicle and they’ve made the sale. I literally had to bug Kevin randomly and even on Sunday for some questions and he was very welcoming and as friendly as one could be. Highly recommend the dealer and Kevin!
Always great communication with full transparency. The dealership is a welcoming place to spend your time.
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